Frequently Asked Questions (FAQs)

 

1.       What sizes do you offer?

We offer a wide range of sizes for both men and women. Each product page includes a detailed size chart to help you find your perfect fit. If you’re unsure, our customer support team is happy to guide you. ( +91 9999816699 ).

 

2.       How do I care for my La Intimo products?

To keep your lingerie, innerwear, and swimwear in top condition:

·        Hand wash or use a gentle cycle in cold water.

·        Avoid bleach and harsh detergents.

·        Air dry flat

·        Avoid direct sunlight.

Following these steps ensures your pieces stay soft and durable.

 

3.       Can I return or exchange my order?

Yes! We accept returns and exchanges under specific conditions:

·        Items must be unused, unwashed, and in original packaging.

·        Returns must be initiated within the time frame mentioned in our Return & Exchange Policy.

Please refer to the full policy for detailed instructions.

 

4.       How long will delivery take?

Delivery timelines only depends upon your location and pincode. Once your order is confirmed, you will receive an estimated delivery date. Standard deliveries typically take 5–7 business days within India, while international deliveries vary based on the destination.

 

 

 

5.       Do you offer international shipping?

Yes! La Intimo ships internationally. Shipping charges and delivery times vary depending on your location. Once your order is confirmed, you will receive an estimated delivery date along with tracking details to monitor your shipment.

 

6.       Are your products comfortable for daily wear?

Absolutely! Our products, including briefs, trunks, g-strings, thongs, bras, panties, vests, camisoles and swimwears are designed for everyday comfort. We use soft fabrics, seamless stitching, and thoughtful designs so you can feel confident and at ease all day.

 

7.       How do I know which thong or underwear is right for me?

We have a size guide and product descriptions on every page. For style guidance, consider your outfit and comfort preference:

·        Seamless thongs for fitted clothes.

·        Cotton underwear for everyday comfort.

·        Luxury fabrics for those who understand the importance of luxury underneath

Our team is always happy to offer personalized advice.

 

8.       How can I contact La Intimo?

You can reach us via:

·        Email: hello@laintimo.com

·        Phone : 9999816699

·        Instagram / Facebook : la_intimo / LaIntimo

We aim to respond to all queries promptly.

 

9.       Are your products ethically made?

Yes! La Intimo is committed to ethical craftsmanship. We carefully source materials and work with manufacturers who uphold fair labor practices, ensuring both comfort and responsibility in every product.

 

10.  Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking ID via email or SMS. Use this ID to monitor your delivery until it reaches your doorstep. Also, you can check “Track my Order” link on our website (Footer). You will be receiving timely updates about your order from our team.



More FAQs

 

Product-Specific FAQs – Thongs, Swimwear & Dresses

1.       Are thongs suitable for everyday wear?

Yes! Our comfortable thongs for men and women are designed for daily wear, providing seamless comfort, smooth fit, and soft fabrics that move naturally with your body.

 

2.       How do I choose the right thong size?

Check the size chart on each product page. Consider your waist and hip measurements for the most accurate fit. If you’re in between sizes, our customer support team can guide you to the perfect choice.

 

3.       Are La Intimo thongs made with soft fabrics?

Absolutely! All our thongs, whether for men or women, use premium, skin-friendly fabrics designed for comfort, breathability, and durability.

 

4.       How do I care for my swimwear?

·        Rinse in cold water after each use.

·        Avoid machine washing if possible; use gentle hand wash.

·        Do not bleach; air dry away from direct sunlight to maintain elasticity and color.

 

 

5.       Can I wear La Intimo swimwear for both pool and beach?

Yes! Our men’s and women’s swimwear is designed to perform in both chlorinated pools and natural water settings, while keeping comfort and style in mind.

 

6.       Are your dresses suitable for casual and evening wear?

Yes! Our Mausiiqui dresses (sold under La Intimo) range from casual daywear to elegant evening styles, crafted with soft fabrics and flattering cuts for all occasions.

 

7.       How do I choose the right dress size?

Use the size guide on each dress product page. For fitted dresses, ensure your bust, waist, and hip measurements match the chart. Loose or flowy styles offer more flexibility in sizing.

 

8.       Can La Intimo dresses be machine washed?

Most of our dresses are machine washable on a gentle cycle. Check the care label for specific instructions. We recommend air drying to maintain the softness and shape of the fabric.

 

9.       Are your swimwear and lingerie ethically made?

Yes! All our products are crafted with ethical manufacturing practices, high-quality materials, and respect for both workers and the environment.

 

10.  Do La Intimo swimwear pieces come in different cuts and styles?

Yes! We offer various styles for men and women, including briefs, trunks, boxers, bermudas, bikinis, tankinis and one-pieces, all designed for comfort, fit, and elegant simplicity.

 

11.  Can I mix and match lingerie sets?

Absolutely! You can pair bras and panties, thongs and briefs, or select from coordinating sets to suit your style, mood, or occasion. Our collections are designed to complement each other.

 

12.  Are your thongs, swimwear, and dresses true to color?

We strive for accurate color representation, but slight variations may occur due to screen settings or lighting. All product images are professionally captured to give you a realistic view.