PRIVACY POLICY

Last Updated: May 2026

At La Intimo, your privacy is important to us. This Privacy Policy explains how La Intimo, owned and operated by EliteString Apparels Pvt. Ltd., collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.

By accessing or using www.laintimo.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name
• Email address
• Mobile number
• Billing address
• Shipping address

Payment Information

Payment-related details required to process your transactions securely through authorized payment gateway partners.

Please note that La Intimo does not store complete debit/credit card information on its servers.

Usage & Browsing Information

• Pages visited
• Products viewed
• Time spent on website
• Device/browser information
• IP address
• Shopping preferences and interactions

Communication Information

Information shared by you while contacting us through:
• Email
• WhatsApp
• Live chat
• Social media platforms
• Customer support channels

2. How We Use Your Information

Your information may be used for the following purposes:

• Processing, packing, and delivering your orders accurately
• Providing order updates, shipping notifications, and customer support
• Improving website functionality, products, and customer experience
• Sending promotional offers, newsletters, and marketing communications (only if opted-in)
• Preventing fraud, unauthorized activity, or misuse of our services
• Complying with legal and regulatory obligations

3. How We Protect Your Information

We take reasonable and industry-standard security measures to safeguard your personal data.

These measures include:
• Secure encryption of sensitive information during transmission
• Restricted access to authorized employees and verified service providers only
• Regular monitoring and review of our website security systems
• Use of secure payment gateways and protected infrastructure

While we strive to protect your information, no online platform or digital transmission method can guarantee complete security.

4. Sharing of Information

La Intimo and EliteString Apparels Pvt. Ltd. do not sell, rent, or trade your personal information to third parties.

Your information may only be shared under the following circumstances:

With Trusted Service Providers

Including:
• Payment gateway providers
• Courier and logistics partners
• Technology and website support providers
• Marketing and analytics platforms

Legal Requirements

Where disclosure is required:
• Under applicable law or regulation
• By government authorities or legal process
• To protect the rights, property, or safety of La Intimo, our customers, or others

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:
• Enhance website functionality
• Remember user preferences
• Analyze website traffic and browsing behavior
• Personalize shopping experiences and content

You may choose to disable cookies through your browser settings. However, certain features of the website may not function properly as a result.

6. Your Rights

Subject to applicable laws, you may have the right to:

• Access and review your personal information
• Request correction of inaccurate or incomplete data
• Opt-out of promotional or marketing communications
• Request deletion of personal information, subject to legal or operational retention requirements

To exercise any of these rights, you may contact us using the details provided below.

7. Children’s Privacy

Our website and services are intended only for individuals aged 18 years or above.

We do not knowingly collect or solicit personal information from minors.

8. Third-Party Links

Our website may contain links to third-party websites or services. La Intimo is not responsible for the privacy practices, content, or policies of such external platforms.

Users are encouraged to review the respective privacy policies of third-party websites before sharing personal information.

9. Changes to This Privacy Policy

La Intimo reserves the right to modify or update this Privacy Policy at any time without prior notice.

The updated version will always be available on this page with the revised “Last Updated” date.

Continued use of the website after any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

For any privacy-related questions, requests, or concerns, please contact us at:

Email: hello@laintimo.com

Brand: La Intimo
Owned & Operated By: EliteString Apparels Pvt. Ltd.